SERVICE POLICIES
Quin Salon & Spa provides a 100% No-Risk Guarantee on all our services within 1 week after they were received. We want our clients to be super pleased with all our services. If you’re not completely satisfied, we will redo the same service provided at no additional cost. However, all services are final and No Refunds can be granted. If you ever have any questions or concerns about our work, please call us right away. Quin Salon & Spa reserves the right to refuse service to anyone.
CANCELLATION POLICY
We understand that sometimes extraordinary circumstances happen and you may need to change or reschedule your appointment. We require a minimum 24 hour cancellation of all services. If 24-hour notice is not given, you will be charged 50% of your service fee. Missed appointments or “no shows” are subject to a charge in the amount of the full service. Cancellations and “no shows” leave gaps in our schedules that cannot be filled without timely notice. This notification courtesy enables us to schedule another client and, in turn, maintains a higher availability of services for you as well as others.
PRODUCT GUARANTEE
Please let us know if a product does not meet your expectations so that we may be able to suggest an alternative to fit your needs. We guarantee your satisfaction with our products up to 3 days from the date of purchase. Product may be exchanged within 3 days. Clip-ons and Halo extensions pieces are final sale. All hair extensions orders requires 50% down payment.
SALON PRICING
GRATUITIES
Our team is always grateful for the acknowledgement of extraordinary service that is symbolized by a gratuity.
GIFT CARDS
SOCIAL
Please be aware Quin Salon & Spa will be featured throughout the day. on all Social Media outlets including (instagram, snapchat, facebook, you tube, pinterest, etc.). We are grateful for our friends that are excited to share their story, amazing hair, trendy fashion and love teaching others how to become the best version of you.
REMEMBER
DISCLAIMERS
All offers given by Quin Salon & Spa cannot be combined with any other coupons or promotions and may change, be modified or cancelled at any time without notice. For all complimentary products, tax will be added at check-out. Price adjustments will not be made on previous purchases or services.
REFERRAL PROGRAM
$5 will be credited to your account for each referral of friends and family. Must be first time guest at Quin Salon & Spa. The guest MUST write your name on their client profile for proper credit to be given. No retroactive referral credit will be given.
© Quin Salon & Spa 2024